grievance redressal

During his keynote address at the Bihar AI Summit, Chief Minister Samrat Choudhary unveiled an ambitious policy aimed at transforming Bihar into a leading AI hub. He highlighted the transformative potential of artificial intelligence in enhancing government functions and public service efficiency, calling on various departments to integrate AI solutions.

In a bid to enhance responsiveness, Bihar's revenue department has unveiled an innovative monitoring cell aimed at streamlining public complaint resolution, as directed by Minister Dilip Kumar Jaiswal. With nine dedicated officials at the helm, this initiative champions swift and clear resolution of grievances, reinforcing the government's dedication to accountability in managing revenue services.

Factories told to ensure weekly leave and emergency care

In a groundbreaking move to improve educational services, Bihar's Education Minister Mithilesh Tiwari unveiled two inquiry centers and a cutting-edge digital portal at BSEB offices. Spearheaded by BSEB Chairman Anand Kishor, these resource hubs feature specialized counters aimed at tackling a myriad of academic and administrative concerns.

Odisha's higher education department has mandated a three-tier grievance redressal system and round-the-clock vigilance against ragging for all universities and colleges. Institutions must strengthen anti-ragging mechanisms, ensure representation from SC/ST communities, and conduct frequent inspections. This directive follows concerns over student safety and mental well-being, with 79 ragging complaints registered in Odisha since April last year.

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CBSE has acknowledged technical glitches affecting its online portal for applying to obtain scanned copies of Class XII evaluated answer books. In an official circular issued on May 20, the board said a team of experts was working to resolve the issue and expected the portal to be restored by 2 PM. CBSE requested patience from students and stakeholders and said students seeking answer sheets for grievance redressal would be prioritised once services resume. The board also assured future access for archival requests.

Jharkhand Industrial Area Development Authority is going paperless with a new unified IT system, aiming for a digital overhaul by August. Investors will soon manage land allotments, rent payments, and service requests online via a dedicated portal and mobile app. This move promises enhanced transparency and quicker grievance redressal, improving industry-government communication.

Include grievance redressal, Revenue Records, EWS Certificates