food delivery giants

Dunkin's decade-and-a-half adventure in India comes to an end as Jubilant FoodWorks pulls back from the franchise, pointing to stagnant growth and ongoing losses. The brand faltered in aligning its offerings with local breakfast customs and misinterpreted visibility for real success.

Restaurants are planning to challenge food delivery giants Zomato and Swiggy by partnering with the government-backed ONDC to launch private label food and regain control over their digital presence and customer data. This move aims to lower costs, choose their own logistics partners, and reduce dependence on commissions up to 35% charged by Zomato and Swiggy.

Swiggy targeted a valuation of $15 billion for its upcoming IPO, aiming to raise $1-1.2 billion. Competing with Zomato, Swiggy secured shareholder approval for this move. The Indian food delivery giant backed by SoftBank, deal would make it one of biggest Indian initial public offerings this year. The company currently maintains around 550 grocery warehouses across 35 cities in India.

The National Restaurant Association of India (NRAI) plans to take legal action against food delivery companies Zomato and Swiggy, alleging unfair market advantages through private labelling and separate ventures like Blinkit Bistro and Swiggy Snacc. NRAI claims these practices violate marketplace neutrality and threaten the restaurant ecosystem.

A 23-year-old man, working with a food delivery giant, died in a hit-and-run accident between Tragad toll tax and Tapovan Circle after being run over by an unidentified vehicle on Tuesday.

India pacer Deepak Chahar shared his poor experience with Zomato, alleging non-delivery of order and mismanagement by the food delivery giant. The company later apologized to Chahar for the inconvenience caused.

Restaurant aggregator Swiggy has stopped its online marketplace for groceries, a service which had picked up steam during the lockdown. While it still offers its ‘Genie’ service for pickand-drop and other marketplaces on its app, the company plans to replace the grocery marketplace with ‘Instamart’, a quick grocery delivery initiative that will be serviced by cloud stores across cities.

Delivery companies, including Uber and DoorDash, are suing New York City over the introduction of a minimum wage law for delivery workers. The law, which requires companies to increase their workers' minimum wage to $17.6 per hour starting from July 12th, has been challenged by companies who claim that it is based on a flawed understanding of the industry. DoorDash has noted that the law does not apply to grocery deliveries and has described it as "bad policy" resulting from a "worse process." The move comes after a Department of Consumer and Worker Protection study revealed that delivery workers earn approximately $11 per hour with tips.

Rapido is planning to challenge Zomato and Swiggy in the food delivery market by adding delivery services on its platform, aiming to disrupt current commission structures. Senior executives are meeting with restaurant owners to develop a competitive business model. This move comes as Rapido seeks to diversify its services amidst a slowing growth in the food delivery sector.

Restaurants in India are protesting Zomato and Swiggy's launch of apps for 10-minute food delivery. The National Restaurant Association of India claims these apps harm existing partners by enabling private labels.

Swiggy has launched Snacc, a new app targeting hyperlocal delivery, challenging Zepto and Blinkit. The app offers snacks, beverages, and meals within a 15-minute window and aims to cater to urban consumers' demand for quick and convenient food. Initially available in Bengaluru, Snacc will expand to other cities soon.

Food-delivery giant Zomato Ltd is facing a backlash on social media for its plans to roll out a 10-minute food service that critics say raises road-safety risks for delivery riders.

All these Internet giants have held talks with the food-delivery segment leaders Zomato and Swiggy besides cloud kitchen players like Freshmenu for investments.

American fast food giant McDonald’s is planning to make an entry into the metaverse with its virtual restaurant concept. The company’s new idea of metaverse brings both virtual and physical worlds together, where the company is expected to offer both real and virtual items that can be delivered to people as well.

The association, upset with current 22% commission rate, has demanded Swiggy to fix commission standards.Zomato has asked for some more time to rethink over the proposal whereas Swiggy has refused to give in. Association will also support the restaurants which have signed annual contracts with food delivery companies.

Restaurants are upset with Swiggy and Zomato for launching standalone apps, Snacc and Bistro, which deliver quick meals using customer data, moving beyond their role as marketplaces. Restaurants plan legal action, citing unfair competition, while expressing concerns about potential customer migration to private-label products sold on the new apps.

Zomato has temporarily raised its platform fee from Rs 6 to Rs 10 per order during the festive season to cover operational costs and maintain services. This increase follows the introduction of the fee in 2023 and is echoed by rival Swiggy, which also charges a platform fee.

Food delivery giant Zomato's board on Friday approved the acquisition of instant grocery startup Blinkit, formerly known as Grofers, for Rs 4,447 crore in an all-stock deal. The deal value, however, is nearly 40% lower than Blinkit's $1-billion valuation last year, when it turned unicorn by raising $120 million from Zomato and Tiger Global. The transaction is expected to close by August.

Swiggy announced it will launch a wholly-owned subsidiary focused on sports team ownership, event organization, and broadcasting rights, competing directly with Zomato's District app and Bookmyshow. This new entity marks Swiggy’s diversification beyond food delivery, with comprehensive objectives in the sports and entertainment market in India.

India’s food delivery space has a new player and it’s none other than Amazon.

A tsunami of panic buying calls on day one of the home delivery mechanism of essential items during lockdown led to chocked telephone lines, leaving thousands disappointed on Thursday. However, it also came as a big relief for hundreds struggling to buy groceries for several days. Officers said the situation will normalise in a few days.

Families in 72 houses in a locality in Delhi's South District have been told to observe self-quarantine after a delivery boy associated with a famous pizza chain tested positive for Covid-19, a District Magistrate of South Delhi said on Wednesday.

Food delivery giant Swiggy celebrated its stock market debut by inviting two delivery partners to ring the opening bell at the NSE. The gesture aimed to acknowledge the vital role of its delivery network in the company's success. Swiggy's IPO was oversubscribed by 3.59 times, reflecting investor confidence in the company's future.