Covid-19: Insurers must tell hospitals about cleared claims in 1 hour

Name: Covid-19: Insurers must tell hospitals about cleared claims in 1 hour
Uploaded: 02 May 2021, 04:22:11 PM
Duration: 01:17
Channel: TIMESOFINDIA.COM

4 views | May 02, 2021, 04:22:11 PM | TOI.in

Insurance Regulator and Development Authority of India has told insurers to communicate their cashless approvals for Covid-19 claims within an hour of submission of the request by the hospital and ensure that patients get discharged soon. IRDAI further advised insurers to process such requests promptly so that both the authorisation for cashless treatment and discharge of the patient is speeded up. Earlier, a turnaround time of two hours for granting both cashless pre-authorization and final discharge of the insured patient was specified by the regulator. The fast-tracking of Covid-19 health claims process comes in the wake of multiple reports of Covid-19 patients being denied cashless services by hospitals despite having proper insurance covers.

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