This story is from February 28, 2025

Chennai Metro Rail to withdraw paper-based group tickets

Chennai Metro Rail to withdraw paper-based group tickets
CHENNAI: Chennai Metro Rail Limited (CMRL) will discontinue the issuance of paper-based group tickets at ticket counters starting March 1 as part of its transition to digital ticketing.Currently, passengers purchasing group tickets for 20 or more travellers at metro counters receive a 10% fare discount. With this change, group ticketing will move entirely to the CMRL mobile app, where passengers can avail themselves of a QR-based group ticket with a higher discount of 20%.CMRL stated that this move is aimed at promoting digital adoption and streamlining ticketing services for commuters.

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About the AuthorRam Sundaram

Ram M Sundaram is an Assistant Editor at The Times of India, Chennai, where he covers commute, trial courts, and political affairs.

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