Wed, Jun 10, 2026 | UPDATED 13:39 PM IST
Varghese M Thomas VOICES
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Social listening: The new weapon in the public relations tool kit for reputation building
April 1, 2022, 5:53 PM IST
They used to call it “having an ear to the ground”. It meant “staying in touch by finding out what people were doing and saying.” Today, we call it “social listening”—paying attention to the voice…
April 1, 2022, 5:53 PM IST
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