Damyant Singh Khanoria VOICES
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Moving beyond persuading customers to connect with them
September 21, 2022, 4:30 PM IST
Every marketer today understands that every step of the customer journey is enmeshed with great storytelling. Only having a quality product or service that perfectly meets their target customers’ needs isn’t enough to convert them…
September 21, 2022, 4:30 PM IST
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Winning in the after-sales: Strengthening customer relations with greater convenience
June 22, 2022, 4:14 PM IST
Customers today are more empowered and well-informed. Consequently, expectations for outstanding customer service, sales knowledge and sound technical support have soared. Competition is immense for every brand as consumers conduct in-depth research before purchasing. They…
June 22, 2022, 4:14 PM IST
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