Floating Cockroach found in L’Opéra’s Iced latte, leaves netizens furious

This is not the first time, when customers have come across unpleasant experiences that have left the internet furious. Recently, a customer took to the internet to share her disappointment when she came across a floating cockroach in her cup of Ice Latte, which initially she thought was a floating coffee bean! Here’s more to this incident, read on to find out…


What happened?
The customer went to a popular French bakery, L’Opéra’s Khan Market outlet in Delhi on October 4, wherein she had ordered her usual iced latte along with a salted caramel coffee for takeaway. However, when she went on to sip on her coffee she saw a floating thing in her coffee, which she initially thought was a floating coffee bean. But it turned into a horror, when open the lid of her disposable coffee glass and found that the coffee had a floating cockroach, disgusted with this she took to the internet to share a snapshot of the Ice latte along with the bill.

What was the reaction?
The customer went back to the outlet immediately to show them the dead cockroach floating in their iced tea. And the reaction towards the floating cockroach was cold according to the customer, although she mentioned on her social media post that the staff apologized for the presence of foreign particle in the coffee, the customer felt that they showed “no real concern at all”. She wrote that “I visited L’Opéra today in Khan Market and ordered an iced latte to go. When I opened the drink, I thought I saw a coffee bean floating around, but when I flipped it over, it was a freaking cockroach,” wrote the customer whose social media handle on Reddit is by the name of “WaltzSimple6037”.

The customer also added that “I’m seriously questioning how clean this place is now. What made it worse was how the staff handled it—they were so nonchalant and just kept saying sorry like robots, no real concern at all. If hygiene is this bad at such a well-known cafe, I can’t even imagine what it’s like at other places in India.” “Anyone else had similar issues here or at other cafes? This was such a letdown,” the Redditor further asked.

How did netizens react to it?
This is not the first time, when netizens came across such a massive culinary blunder, but this time the reaction was stronger than ever, while many netizens expressed disgusted and anger; some took it on a lighter note and wrote “It’s not a bug, it’s a feature,” joked an individual.
Another user mentioned that “There are no food standards in India, even when you pay such a high price for a drink.
What's your take on this?